Privacy Policy

Customer Privacy

Optifixx is truly committed to protecting the privacy of our website visitors and customers. Optifixx team members as well are customers of other Internet websites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose any information about our customers to third parties except where it is part of providing a service to you – for example arranging products to be delivered to you, carrying out credit and other security checks and for customer profiling research purposes or where we have permission to do so.

Customer Confidentiality

We will not sell your name, address, email address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our website) without your permission.

Communications & Marketing

If you have made a purchase from our store, we may occasionally update you on our latest products, news and special offers by email, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a customer of Optifixx.

All customers of Optifixx have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue receiving marketing from us and/or selected third parties, you should opt-out by visiting ‘Your Details’ in ‘Your Account’ on the Optifixx website. You can access ‘Your Account’ once you have registered and logged in. or click on the ‘unsubscribe’ link in any email communication we may send you.

What are Cookies?

Cookies are small information files that are sent to your computer and stored on your hard drive. If you have registered with us then your computer will store identification cookies which will save your time every time you revisit the Optifixx website, by remembering your email address for you. You can change the settings on your browser to prevent cookies from being stored on your computer without your explicit consent.

Site Statistics

We may disclose anonymous statistics aggregated about the number of visitors to this website or the number of purchases made as required by our merchants. We use independent measurement and research companies to collect data about visitors to our website for our behalf using cookies and code embedded on this website. Both cookies and embedded code provide statistical information about visits to pages on this website, the duration of individual page views, the path taken by visitors through this website, data on the visitor’s screen settings and other general information. Optifixx uses and stores this type of information, as obtained from other cookies used on this website, to help improve services for users. For more information on how this information is obtained and used can be obtained by contacting us.

Customer Disclosure Information

We may disclose your personal information to any of our group companies. We may also disclose your personal information to third parties:

In case; https://optifixx.com sell or buy any business or assets; or

a substantial portion of its assets are acquired by a third party, where the personal data we hold about our customers may be one of the transferred assets; or

If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms; or to protect the rights, property, or safety of https://optifixx.com , our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third Party Confidentiality

Our website may contain links to/and from the websites of our partner networks, advertisers and other third parties. If you follow links to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please review this policy before you submit any personal data to this website.

Customer Details Verification

If you wish to verify the details you have submitted to https://optifixx.comĀ  you may do so by contacting us via the email address or address provided below. Our security procedures mean that we may ask for proof of identity before we disclose information. This proof of identity will take the form of your email address and password sent during registration. Therefore, you must keep this information secure as you will be responsible for any action we take in response to a request from someone using your email and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

Contact Us

We’re always happy to hear from our customers (even if it’s a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are truly satisfied. We want you to come back to our website and recommend us to your friends and family. If you have any questions or feedback regarding this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Optifixx team, who will be happy to answer any questions you may have.

AEA WELLNESS SDN BHD (1261985-K)

No 8 Jln Demang 5, Taman Shahbandar, 41000 Klang Selangor

+6011-565 663 60

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